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Training of sellers
Selling is a different discipline that combines emotional intelligence and technique; attitude and aptitude; Discipline and creativity. Form Sellers, therefore, also has its singularities
Since the reality of the market, customers, products, etc. constantly changing, it is necessary to update and renew the training of your sales staff in all areas:
-Commercial training: knowledge about sales techniques, persuasion, communication, etc.
-Training about the company: know the history, organization and basic operation of the company for which it works since this will allow you to make an adequate introduction when you contact customers and convey a solid image.
-Training of products or services: It is absolutely necessary that sellers know and master the catalog of your company.
-Customer training: specific training on the types of customers your company is targeting, profiles, arguments to use, objections they usually present, etc.
-Organizational training: refers to the practical teaching of the work procedures of the sales department.
-Motivational training: it never hurts a little training focused on motivation. For example, teach to set your own goals, celebrate successes, work as a team … etc